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Squadron Know Before You Go Gameday Guide

welcome, squadron fans!

To ensure a GREAT fan experience, we have prepared this document to assist you with game day preparations. Please read this page in its entirety on rules and updates to ensure you're ready for game day! #ONESQUAD

Squadron fans, we can't wait to see you at Legacy Arena as we host our annual Literacy Day game presented by Whataburger and welcome schools from Birmingham and surrounding areas. We will run it back to close out the series against the Long Island Nets, plus we'll have a special presentation recognizing the winning school from the I See Me, Inc. "Battle of the Books" reading contest. Remember, doors open at 9:30am and tip-off is at 11:00am. One more thing...

★ Learn more about upcoming theme nights, single game tickets, group experiences and how you can grab the best seats in the arena at the table on the concourse outside Section 131. Please carefully read the information below to ensure your experience runs smoothly and share this email with everyone in your ticket party prior to arrival.

Parking Patrons with parking passes can find directions straight to your parking lot through the Waze app. Legacy Arena is located in downtown Birmingham at the BJCC.  There are more than 10,000 parking spots available within a 10-minute walk of the Legacy Arena.

Bag Policy For the safety of all guests, Legacy Arena has instituted a clear bag policy. ALL BAGS entering the venue must be smaller than 12” x 12” x 6” and be clear and contents visible to security.   Any bag, purse, or briefcase that is larger than 12" x 12" x 6" will not be allowed into the Legacy Arena. This policy will be strictly enforced, and the Legacy Arena is unable to store oversized or prohibited items. An exception will be made for declared medically necessary items, after proper inspection.

Prohibited bags include, but are not limited to, the following:

  • Backpacks (of any size)
  • Cinch bags
  • Oversized luggage
  • Coolers
  • Small clutches and purses are permissible and do not have to be clear, provided that they are no larger than 5” x 7.”

Door Openings and Entrance Times The A-entry gate, located at the corner of 9th Avenue & 19th Street North is the exclusive entrance to Legacy Arena for Birmingham Squadron games.  This gate will open for ticket holders 90 minutes prior to tip-off. We encourage all guests to arrive early to ensure you get to your seat before tip-off.

Floor ticket holders can access A, B, C or B2. B2 is right beside Arena Club. Wristband pickup will be at ramp going down to floor and Arena Club entrance beside B2 gate.

Sideline Premier ticket holders can access A, B, C or B2. B2 is right beside Arena Club. Wristband pickup will be at concourse table at Section 130 and Arena Club entrance beside B2 gate. Access the Arena Club using elevator by Section 112 or after wristband is picked up using the steps down to the floor from sections 113/114, 130/131, and 128/129.

Upper Club wrist band pickup is at the bottom of the escalator.

Cashless Concessions and Merchandise Legacy Arena is a cashless operation including all concessions, merchandise and parking. The Legacy Arena accepts all major credit and debit cards, Apple Pay, Google Pay and Samsung Pay. Cash is not accepted as a form of payment at any parking, retail or concession locations within Legacy Arena.

Concessions Updates Outside food and beverages of any kind may not be brought into Legacy Arena.  Legacy Arena offers a wide variety of food and beverage choices.  Concession favorites are offered along with a variety of other selections from specialty vendors.

  • Anvil Grill:
    • Located in Sections 102 & 107 - Featuring Burgers, Chicken Tenders and Fries, as well as many other game day favorites.
  • Crossroads Chicken:
    • Located in Section 111 - Featuring the Nashville Hot Po Boy and other game day favorites.
  • Bridges Café:
    • Located in Section 115 - Featuring the Birmingham Cubano-a-Brisket Grilled Cheese as well as many other game day favorites.
  • Lady Electra:
    • Located in Sections 101 & 126 - Featuring Cocktails, Wine, assorted draft and canned beers.
  • Steel Town Taproom:
    • Located in Section 108 - Featuring Local Craft Beers from all over Birmingham and the Surrounding areas.
  • Box Car Brewhouse:
    • Located in Section 120 - Large assortment of Domestic, Premium and Craft beers.

Mobile Ticketing With Ticketmaster's SafeTix™ Your Phone Is Your Ticket - Accessing your Squadron tickets is easy!

  1. Sign in to your "Account Manager" at am.ticketmaster.com/bhmbasketball and select your game. You can use the same email and password for both your Birmingham Squadron Basketball ticket account and your Ticketmaster account.

No existing Ticketmaster account? No problem. Just click "Sign Up" and create an account using the same email address you used when purchasing your tickets.

  1. Holding tickets for others? Select the "Transfer" button and send tickets directly to them so you can meet at your seats.
  2. You can access tickets directly from Account Manager, but we strongly encourage you to add tickets to your phone's digital wallet (Apple Wallet or Google Pay).

Please note that your tickets will not be accessible in the Ticketmaster app.

  1. If using Apple Wallet, you'll be able to simply "tap and go" to get in at the gate. Tap and go is coming soon to Google Pay.

If you are experiencing any issues with your mobile ticket please visit the Legacy Arena Box Office located at the A Entry Gate.

Merchandise The Squadron retail location will be available inside the A-Entry Gate Front Atrium by the Legacy Arena Box Office as a cashless operation.